Contact Details
BossHired Ltd
128 City Road
London EC1V 2NX
United Kingdom
Telephone: +44 7870 533246
Email: data@bosshired.io
If you have a question about this notice, or you would like to exercise your data protection rights, please contact us using the details above.
What Information We Collect, Use, and Why
We may collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Addresses
- Gender
- Pronoun preferences
- Occupation
- Date of birth
- Third party information (such as family members or other relevant parties)
- Payment details (including card or bank information for transfers and direct debits)
- Transaction data (including details about payments to and from you and details of products and services you have purchased)
- Employment details (including salary, sick pay, and length of service)
- Information relating to compliments or complaints
- Video recordings
- Audio recordings (for example, calls)
- Records of meetings and decisions
- Website user information
For the operation of client or customer accounts we may collect or use:
- Names and contact details
- Addresses
- Purchase or service history
- Account information, including registration details
- Marketing preferences
For information updates or marketing purposes we may collect or use:
- Names and contact details
- Profile information
- Marketing preferences
- Website and app user journey information
For research or archiving purposes we may collect or use:
- Names and contact details
- Website and app user journey information
For recruitment purposes we may collect or use:
- Contact details (for example, name, address, telephone number, or personal email address)
- Date of birth
- National Insurance number
- Copies of passports or other photo ID
- Employment history (for example, job applications, employment references, or secondary employment)
- Education history (for example, qualifications)
- Right to work information
For dealing with queries, complaints, or claims we may collect or use:
- Names and contact details
- Customer or client accounts and records
- Correspondence
Lawful Bases and Your Data Protection Rights
Under UK data protection law, we must have a lawful basis for collecting and using personal information. The UK GDPR provides a list of lawful bases, and which one we rely on may affect the rights available to you. You can read more about lawful bases and your data protection rights on the ICO’s website.
Your rights include:
- Right of access: you can ask for copies of your personal information and for details about how we process it. Some exemptions may apply.
- Right to rectification: you can ask us to correct or complete information you believe is inaccurate or incomplete.
- Right to erasure: you can ask us to delete personal information in certain circumstances.
- Right to restrict processing: you can ask us to limit how we use personal information.
- Right to object: you can object to us processing personal data in certain situations.
- Right to data portability: you can ask us to transfer personal information you have given us to another organisation or to you.
- Right to withdraw consent: if we rely on consent, you can withdraw it at any time.
If you make a request, we will respond without undue delay and within one month. To exercise your rights, contact us using the details at the top of this notice.
We rely on different lawful bases depending on the activity:
- Providing and improving services for clients: consent; contract; legitimate interests.
- Operating client or customer accounts: consent; contract.
- Information updates or marketing: consent.
- Research or archiving: consent.
- Recruitment processes: consent; contract; legal obligation.
- Queries, complaints, or claims: consent; contract.
Our legitimate interests include:
- Identifying and assessing candidates for job opportunities aligned with their skills, experience, and ambitions.
- Providing companies with pre-qualified candidates who match their culture and operating style.
- Communicating effectively with candidates and clients about recruitment opportunities, interview preparation, and ongoing processes.
- Streamlining recruitment workflows to improve the experience for both founders and candidates.
- Maintaining and updating our talent pools so opportunities can be shared in a timely way.
- Preventing fraud, ensuring network and information security, and meeting legal obligations.
Where We Get Personal Information From
We gather personal information from the following sources:
- Directly from you
- Publicly available sources
- Previous employers or references
- Market research organisations
- Suppliers and service providers, including providers of marketing lists
- Our recruitment tools and applicant tracking systems
How Long We Keep Information
We retain personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Retention periods vary depending on the type of information and why it was collected:
- Candidate data: kept for the duration of our relationship plus the period required to evaluate future opportunities. If a candidate asks us to delete their information we do so promptly.
- Client data: retained for the length of the engagement and a reasonable period afterwards so we can manage ongoing hiring needs and meet contractual or legal obligations.
- Communication records: stored for the time needed to maintain an accurate record of discussions relating to recruitment services.
- Legal obligations: certain records (for example, tax or compliance documentation) are retained for the statutory period required under UK law.
When information is no longer needed, we securely delete or anonymise it.
Who We Share Information With
We share personal information with trusted partners where necessary to deliver our services, including:
- Our data processors (for example, Notion, where we store candidate and client records)
- Professional advisors, such as legal or financial consultants
- Organisations we are legally obliged to share data with
International Transfers
Some of our service providers are located outside the UK. Where data is transferred internationally, we rely on appropriate safeguards such as the UK Addendum to the EU Standard Contractual Clauses.
How to Complain
If you have concerns about how we use your data, please contact us first so we can address them. If you remain unhappy, you can raise a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint